Only Guests with a VVIP Pass (limited to 100 pax only) will have the opportunity to meet KRU members during Meet & Greet session.

21. Can we meet KRU onboard?

Yes. Guests will enjoy approximately 8 hours of free and easy time in Phuket. If you prefer not to disembark, you may stay onboard and continue enjoying the ship’s facilities and restaurants.

22. How many KRU Showcase performancesare there?

The main showcase will be held on 28 January 2026. A second show may be added if there are over 500 participants. Please inform your agent if you’re interested in attending the additional showcase.

23. Where can I buy this package?

You may purchase your Star KRUise package from any of our Appointed Agents or SUKA Partners:
365 Travel & Tours 
012-390 3560 | 019-600 2553
Afrina bastrisya Travel & Tours 
017-466 5699 | 012-341 1786
Dazzle Travel 
012-316 4401 | 016-312 8471
Flywind Holidays 
017-541 2350
Prima One Holidays 
016-248 8719
Prides Tour 
010-468 0708 | 019-269 2918
Wani Don Holidays 
013-775 6995
NMDA Holidays 
011-5757 1490 | 019-212 2379
AVS Travel 
010-292 9383 | 010-357 9729
Inter-Continental Travel (ITC Borneo)
012-887 1095
Tripfez Travel 
018-292 9973 | 011-3730 0917
Manazel Al Mashaer Travel
011-1162 4414
Nuh Travel & Tours 
019-617 4211

Yes, you may enjoy halal food at the Lido which is inclusive.

16. Is there a Halal food onboard?

Complimentary facilities include:
• Waterslide Park
• Swimming Pools & Jacuzzi
• Rope Course & Zipline
• Rock Climbing
• Table Tennis
• Zodiac Theatre Shows(Other entertainment options like Karaoke are chargeable.)

17. Which entertainment facilities are free of charge?

Each cabin is provided with a Daily Itinerary, which can also be viewed on your in-room TV.

18. How can I check the onboard program itinerary?

Yes. Proper swimwear is required. Muslimah swimsuits are allowed. Guests without appropriate swimwear will not be permitted to use the water facilities.

19. Do I need to wear a swimsuit for water activities?

20. Can I disembark in Phuket?

Yes. Meals are included at three complimentary restaurants (Chinese,Western, and International Buffet). Other specialty dining outlets (Japanese, Hotpot, Western Grill, Bars, etc.) are chargeable.

Infants below 6 months old are not allowed onboard. Infants 6 to 24 months old may cruise with parental supervision.

11. What is “gratuity”?

Gratuity is a compulsory service tip for the cruise staff and is charged per night per guest (NOT INCLUDED in fare).

12. What is the Cruise Card used for?

Your Cruise Card serves as:
• Room key • Onboard charge card for all purchases & restaurant entriesYou’ll need to settle your onboard charges at the Reception Counter(Deck 5) before disembarkation to retrieve your passport.

Guests who are more than 24 weeks pregnant are not allowed to sail.The cruise reserves the right to deny boarding without a refund.

14. Can infants board the cruise?

15. Is food included in the package?

1. What’s included in the fare?

- Original passport with at least 6 months validity from the date return.
- Cruise tickets / e-boarding pass (printed or digital).
- Identification card (for verification).
- Any visa required for entry into Thailand (Phuket) or Singapore, depending on nationality.
(Malaysian passport holders do not require a visa for Thailand orSingapore).

Yes. Port charges are based on headcount and already INCLUDEDin the fare. 5 Days 4 Nights (5D4N) – RM420 per person

Yes! The cruise is open to all nationalities and passport holders. Please check if you need visa to visit Thailand & Singapore.

7. Can non-Malaysians join the cruise?

Yes. Wi-Fi packages are available for purchase starting from SGD12 per person, per night. Package for 2 - 4 users also available.

All transactions onboard use Singapore Dollars (SGD).Accepted payment methods:
• Cash (SGD)
• Credit Cards: Visa, MasterCard, AMEXMoney exchange services are available onboard.

9. What are the general boarding procedures?

• Check in your luggage (for bags larger than 55cm x 25cm x 40cm)
• Collect your boarding card
• Pass through security & immigration check
• Cruise staff will collect your passport
• Proceed to board the ship

10. Is Wi-Fi available onboard?

5. What travel documents do I need to bring?

6. Is the port charge mandatory?

4. Is there parking available at PKCT?

The package includes:
• Accomodation
• Meals onboard (4 times a day)
• Port charges (RM420)
• Star KRUise Showcase Ticket
• Usage of shipboard facilities & entertainment.

1. What’s included in the fare?

2. Where do we board the cruise?

Parking lots are available at Port Klang Cruise Terminal (PKCT).

3. What time should I arrive at the Port Klang Cruise Terminal?

Guests are advised to arrive at least 3 hours before departure.
• Check-in opens: 11:00 AM
• Final boarding: 3:00 PM
• Ship departs: 4:00 PM
Note : Early arrival allows time for check-in, security clearance, and boarding formalities.

Embarkation is at Port Klang Cruise Terminal (PKCT) or Marina Bay Cruise Centre (MBCC) in HarbourFront.

13. Can pregnant woman join the cruise?

8. What currency is used on board?